On the latest Vital Signs, Nikhil and I chatted with Naomi Allen, CEO and founder of Brightline, a child and teen focused mental health company that’s raised >$100M from investors like KKR, Google Ventures, Optum and Oak HC/FT. Naomi was also a Castlight/Livongo exec. We hit on the difficulties of balancing employer customers and employee satisfaction at Castlight and how Livongo captured member delight. Naomi also shared her reflections on Teladoc’s acquisition of Livongo. We discussed Brightline’s care model working with parents and caregivers and how the mental health market is evolving for employers.
Great post! I've had issues helping my employers solve a crappy pediatric mental health landscape and Naomi and Brightline sound like they're executing on a great playbook.